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Zscaler Internet Access

Zscaler Internet Access

Overview

What is Zscaler Internet Access?

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users,…

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Recent Reviews

TrustRadius Insights

Zscaler Internet Access has proven to be a valuable tool for users in securing their endpoint-to-server traffic and protecting against …
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Pricing

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What is Zscaler Internet Access?

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.

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Product Demos

Microsoft Defender and ZIA Demo

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[Demo] VMWare Carbon Black and Zscaler in Action

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Product Details

What is Zscaler Internet Access?

Zscaler Internet Access™ aims to define safe, fast internet and SaaS access, with a comprehensive cloud native security service edge (SSE) platform. ZIA includes multiple security engines, such as cloud firewall, intrusion prevention system (IPS), data loss prevention (DLP), bandwidth control, browser isolation, cloud access security broker (CASB), and sandbox. By detaching security and access controls from the network and delivering them from the cloud, ZIA can provide identical security and policy enforcement no matter where connections occur, in the headquarters, a branch office, or remote locations.

Zscaler Internet Access Features

  • Supported: Prevent Compromise
  • Supported: Stop Lateral Movement
  • Supported: Stop Data Loss

Zscaler Internet Access Video

Learn more about the incredible work Zscaler is doing at zscaler.com About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers fr...
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Zscaler Internet Access Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.

Palo Alto Networks Next-Generation Firewalls - PA Series and Fortinet FortiGate are common alternatives for Zscaler Internet Access.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of Zscaler Internet Access are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(72)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zscaler Internet Access has proven to be a valuable tool for users in securing their endpoint-to-server traffic and protecting against various threats. Users have praised the product's ability to provide VPN-secured remote access to corporate resources, safeguarding sensitive data from malware, phishing, and zero-day threats. Zscaler Internet Access is especially appreciated for its robust protection of popular cloud applications such as Office 365, Salesforce, and AWS, ensuring compliance and preventing unauthorized access.

Another key use case of Zscaler Internet Access is its capability to protect guest Wi-Fi networks and enforce web filtering policies for organizational compliance. Users have found this feature useful in preventing security breaches or inappropriate internet usage on guest networks. Additionally, the software's workstation and server policy updates are highly valued by users, as it enables them to keep their systems secure and up-to-date.

Furthermore, Zscaler Internet Access offers a range of benefits when it comes to monitoring and controlling network usage. Users appreciate the insights provided into bandwidth utilization and the acceleration of Azure services. They also find it convenient to monitor usage through log reports that can be exported on demand. The software's bandwidth control through load balancing is especially valuable for users who want to optimize network performance.

While Zscaler Internet Access has received positive feedback for its functionality and ease of use, there are some areas where users have raised concerns. Some users feel that the content filtration features are limited and may not meet their specific requirements. Additionally, a few users have mentioned that the software starts automatically when booting the system, which can be seen as a drawback by some. However, they also appreciate that they have the ability to disable the software when needed.

Overall, Zscaler Internet Access has become an integral part of many organizations' security infrastructure. It replaces traditional hardware appliances and complex VPN implementations, providing a cloud-based solution that simplifies administration, improves control, and increases visibility. With its wide range of use cases, from securing remote access to protecting cloud applications and enforcing web filtering policies, Zscaler Internet Access offers comprehensive security and peace of mind for users.

Users have made several recommendations for Zscaler based on their experiences with the product. The most common recommendations include:

  1. Users highly recommend Zscaler as a secure solution for organizations, emphasizing its effectiveness in securing data and protecting against threats. They mention that it is suitable for companies of any size and praise its pricing criteria.

  2. Many users recommend Zscaler for its user-friendly internet security system. They find it easy to use and appreciate its simplicity in enforcing web policies and securing networks. Users also highlight the simplicity of deployment and the convenience of policy configuration and DLP features.

  3. Users often recommend Zscaler as a reliable cloud-based platform for web and mobile security solutions. They consider it as the best-in-market option, particularly for managing web traffic with advanced threat detection. They also endorse Zscaler Internet Access as a one-stop solution for secure access to corporate resources.

Overall, users suggest researching and implementing Zscaler to benefit their own companies and encourage others to try out this product before making a decision. Some users do mention that they haven't encountered any issues with Zscaler, but there are also suggestions to improve the user-friendliness of the dashboard and reporting features.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Adil Khan Robin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We secured endpoint-to-server traffic with Zscaler Internet Access and a network adapter. It provides VPN-secured remote access to corporate resources, protecting against malware, phishing, and zero-day threats. It also protects Office 365, Salesforce, and AWS, protecting sensitive data and enforcing cloud application compliance. We treasure Zscaler's workstation and server policy updates. It also protects guest Wi-Fi networks and enforces web filtering policies for organizational compliance.
  • Cloud-based security software provides web filtering, antivirus, anti-malware, advanced threat protection, and data loss prevention.
  • It scales quickly and allows central security policy management.
  • It looks for security threats and reports them in real-time, which helps organizations act quickly.
  • Subscription-based, internet-connected.
  • It's less customizable than on-premises security.
  • Its cloud-based nature limits its security features.
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
  • Scalability.
  • SSL inspection.
  • Data loss prevention.
  • Cloud sandboxing.
  • Web filtering.
  • Centralized management.
  • Real-time monitoring and reporting.
Zero Trust Security (8)
86.25%
8.6
Continuous Verification
80%
8.0
Secure Web Gateways
90%
9.0
Network Flow Control
90%
9.0
Network Traffic Analysis
90%
9.0
Segmentation Leveraging
80%
8.0
Admin Access Control
90%
9.0
Network Data Encryption
90%
9.0
Network Topology Mapping
80%
8.0
Threat Intelligence (7)
84.28571428571429%
8.4
Network Analytics
90%
9.0
Threat Recognition
90%
9.0
Vulnerability Classification
80%
8.0
Automated Alerts and Reporting
90%
9.0
Threat Analysis
80%
8.0
Threat Intelligence Reporting
80%
8.0
Automated Threat Identification
80%
8.0
Identity Management (1)
80%
8.0
Multi-Factor Authentication
80%
8.0
Endpoint Security (1)
80%
8.0
Endpoint Detection and Response (EDR)
80%
8.0
  • It removes the requirement that businesses have hardware and infrastructure located on their premises, which results in cost savings.
  • Secure internet access and reduced security incidents can save money on remediation, legal fees, and brand damage and boost employee productivity.
  • Its DLP features can save businesses money by helping them meet the requirements of laws protecting sensitive information, such as GDPR, CCPA, and HIPAA.
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our office has a hybrid working environment with corporate employees working out of the corporate office and then the remote consultants. We use Zscaler as our firewall for our hosted solutions on Azure and AWS. We are also maintaining a Fortinet NGFW on-premise for our corporate staff. Zscaler is primarily tasked with protecting our hosted solutions on the cloud. We also route some outbound traffic from our corporate office via Zscaler to the internet. The primary reason we bought Zscaler is to allow remote consultants to connect into our secure services hosted online.
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
  • My personal opinion about Zscaler is their idea is that all the services are online and are moving to the cloud but the truth is some of them have to stay on-premise and employees still need to work from an office. Zscaler simply doesn't have any on-premise solutions like an NGFW to provide a complete package. We are supporting Fortinet NGFW for our on-premise solution.
  • As mentioned earlier Zscaler being hosted online we don't get the full flexibility of managing our firewalls. Although it's a good thing we keep running into problems like when we want to allow list a service from a specific source IP Zscaler cannot provide a static IP for that. They route traffic through multiple IP addresses and the IP's keep changing every 15-20 minutes. So you cannot allow list a specific IP on the receiving end. The only way to move forward would be to allow an entire range of IP's which opens a security loophole on the receiving end.
  • For every small thing we have to keep opening a ticket with Zscaler. Their response rate is fast but still in a fast-moving world it's not fast enough. Especially since we need to get approval from our change control to get something done and then again we have to raise a ticket to get something done from the Zscaler side.
Zscaler is well suited if you have a work force which is 90-100% remote and you don't have to worry about any on-premise solution. In these cases all you have to do is set up your Zscaler and push credentials to your end users and they are good to go. Zscaler simply doesn't have any solutions if you have physical offices. This means you need to maintain separate firewalls (On-prem NGFW and Zscaler), separate contracts, separate points of contact and separate documentation and training.

In the Middle East region with strict data laws or countries where there is a law that critical network devices have to be maintained in the country this might not be the right solution as Zscaler doesn't have data centres in every country. Also some organisations like the government's compliance policy might not permit a solution like Zscaler because the security team does not have much control of the product.
  • Zscaler lets our consultants connect to our services like service now or SharePoint securely.
  • Zscaler maintains our internet gateway sort to speak so that we don't have to pay our telecom provider for MPLS lines or separate static IP's on-premise. Without a solution like Zscaler we would still be hosting some services on-prem and have to engage with our ISP to maintain lease lines or static IPs.
  • Zscaler internet access works well with our on-premise SIEM solution (Splunk) and sends really robust logs which we can ingest for further analysis if needed.
  • We cancelled our lease line contract and our static IP contract from our ISP which is a key win for us.
  • We can make sure that our users are connecting to our share drive securely even if they are on the road which is also a key win.
  • The negative side with Zscaler is we cant choose our internet gateway IP address as its managed by Zscaler.
  • Another negative side is Zscaler is not a complete package for us as we maintain our on-premise firewall (Fortinet) along with Zscaler.
Fortinet's hosted solution is not really supported in my opinion. Opening a ticket for hosted firewall is a pain and even during the POC phase we had to work with engineers who really didn't understand our use case and we were not really happy with the way they presented the solution.
Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zscaler is used by our organization to secure our devices from internet content. This is being used by each and every department of our organization. It takes away the need of installing multiple applications to secure the workstations while interacting with the internet and simply replaces it with a Zscaler application that provides the capabilities of different applications via the cloud.
  • Since it's cloud-based, it's completely on-demand and scalable without any additional hardware required.
  • Deployment is fairly straightforward.
  • Customer support is prompt and tickets are resolved in a quick turnaround time.
  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
Zscaler is suited for organizations where a lot of employees work remotely and need to access a lot of cloud-based applications. It enables an organization to filter out content and applications that don't adhere to policies. It provides a scalable on-demand solution with over 150 data centers to allow users to have low latency in connection.
  • Our hardware costs have gone down since Zscaler is cloud-based and provides on-demand scalability.
  • Threat management has improved as any malware once detected is immediately blocked for the entire network.
  • User experience has improved as they have a faster connectivity to external apps.
Since they don't have a direct mailing support system and also sometimes I felt that the knowledge level of executives dealing with support was not up to the mark.
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
January 31, 2020

Cloud security made easy

Joseph Imbimbo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire organization to secure users working on-premise as well as remotely. It has replaced the traditional hub and spoke appliance hardware and complex VPN implementations. It is designed to allow us to secure our assets in a mixed on-premise /cloud environment. More and more security is required as many of our applications become cloud-based.
  • Zscaler allows us to grow our network without a great deal of additional hardware infrastructure.
  • It secures cloud-based applications without the data center having to perform complex configurations.
  • We are slowly moving away from VPN as our primary security mechanism and this permits this.
  • Securing third party access is a bit complex to implement. These are our third party partners who require access to our data center on a temporary basis.
  • It is a bit of a learning curve to transform from the VPN and appliance architecture to this model.
It is well suited to companies that don't have a large network department and security office. Large enterprises may have too many layers of personnel to make the transition as seamless as it could be.
  • Positive ROI as we are able to depreciate our existing appliances as they come off the books without having to do all at once.
Professional and to the point. We were never left hanging and never felt that we were on our own. The technical team assigned was fabulous. Very tight cohesion between sales and technical folks which of course is critical when you are trying to use the product.
The previous question encompasses this. As stated, the post-sales team were fabulous in all respects.
I was not involved with the negotiations.
I don't.
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